Alphatec service – Escalation Matrix

Level

Name

Designation

Email ID

Contact Number

Basic

Mr. Sooraj Pujari

Customer Care

support@alphatec.co.in

1800 419 3136

01st

Mr. Ashwani

Asst. Service Manager - North

ashwani.kumar@alphatec.co.in

+91 87950 09003

01st

Mr. Chiranjit

Asst. Service Manager - East

chiranjit@alphatec.co.in

+91 97339 06068

01st

Mr. Asim

Asst. Service Manager - West

asim@alphatec.co.in

+91 98215 98587

01st

Ms. Monisha

Asst. Service Manager - South

monisha@alphatec.co.in

+91 72047 12920

02nd

Mr. Rajkamal

Service Manager

rajkamal@alphatec.co.in

1800 419 3136

03rd

Mr. Ramani

General Manager - Service

ramani@alphatec.co.in

1800 419 3136